-˜Mastering Mentoring and Coaching' tackles distinctions the authors make between counsellor, trainer, coach and mentoring in their introduction. It is a book about how to communicate expert knowledge, experience and skills to others. It arises from Merlevede and Bridoux's (2001) interest and application of Emotional Intelligence to mentoring and coaching in business settings. As Hall L.M. comments in the Preface:
-˜The mentoring relationship described here is one that arises from the emotional intelligence of self-awareness, self-management, and a caring ability and willingness to invest oneself in others. Here they make explicit a wide-range of critical facets of the mentoring process'
A real strength of the book for readers of this Journal is that it invites the reader to participate in a mentoring process from the authors for readers, by the searching questions they pose, the processes, and patterns given, and the discussion of attributes and mentoring skills. The reviewer found himself drawn into the text, to reflect about the extent to which he has the necessary mind-set for effective coaching and mentoring. The interactive nature of chapters refreshed his frame of mind, prompting application of the chapters to his educational settings (e.g. The historical development of coaching and mentoring in Part 1; organizing the processes in part 2; short-term and long term mentoring skills in Parts 4 and 5).
How might we evaluate this text? A minor quibble is that readers might need an index which has been omitted. The reviewer would have liked more explicit and detailed explication of how Daniel Goleman's work on emotional intelligence relates to mentoring and coaching. However the authors have generously made available rich seams from their experience, reading, and consultancy for us to mine and to employ relevant insights and skills in our professional settings whether we are novice, experienced or expert mentors. It is a book that the reviewer will return to frequently.