Many developers of processes promoting the growth of personal and professional excellence are combining the wisdom behind ancient practices in this area with the latest developments in human change technologies. From the authors of 7 Steps to Emotional Intelligence comes such a project. After extensive research, Merlevede and Bridoux have put together a very useful text outlining the essential ingredients of effective mentoring and coaching.
The authors model what they are writing about by coaching their readers through five parts of a very systematic and readable text. After noting the ancient roots of the practice of mentoring, Part 1 presents a description of the core values on which mentoring is built. For those asking the question “Why mentoring?”, Part 2 is an excellent convincer. Part 3 provides would-be mentors with a power pack for firing up their business: how to determine whether or not they are ready to launch themselves into the profession, how to successfully access client and employer feedback, several reality checks to moderate personal and professional expectations, tools for assessing current strengths, and a set of core beliefs that will inform and energise the mentoring process. Parts 4 and 5 describe the effective use of core skills necessary for promoting excellence in others. The authors make a distinction between short term and long term mentoring, and explore developmental issues for both mentors and proteges.
Those with a background or training in Neuro-Linguistic Programming and Neuro-Semantics will warm to this book. It could be described as applied NLP as it provides a way of integrating the use of values elicitations, perceptual positions, metaprogrammes, well-formed outcome setting, logical levels, mission alignment, strategy identification, elimination of limiting beliefs, resolution of values conflicts, and futurepacing into the art of mentoring.
Perhaps the most exciting feature of this book is its recognition of the spiritual dimension in mentoring. The authors suggest that the combination of informational intelligence (IQ) and emotional intelligence (EQ) in the service of promoting personal and professional performance will reach its most potent when proteges are able to utilise spiritual intelligence (SQ). This aspect is not well developed in the book. However, the authors may be signalling that the next exciting stage in human excellence is a heightened awareness of our connectedness and sacredness as individuals, as organisations, and as a planetary community.
Authors, editors and the publisher can be proud of the way this book has been formatted. Effective use has been made of the ancient art of the gloss. Readers will find in the margins of the text, an abundance of notable quotes, stories, asides, resources, after-thoughts, summaries, tips, diagrams and web references. This is a book for the modern reader. It sets out to create links between the printed text and web-based information. It is a visually interesting text as well. A minimalist approach to in-text referencing makes the text easy on the eye. There are numerous footnotes, and key passages or exercises appear in shaded boxes. Summaries and clear diagrams are used to condense and illustrate. The book does not have an index. However, a fascinating appendix, “Mentoring and Coaching Treasure Chest”, contains additional information, activities, tools, self-assessments and alternative frames for viewing the practice of mentoring. Besides an extensive bibliography, the authors also provide an annotated bibliography of their hot favourites for mentors and coaches to read.
Mastering Mentoring and Coaching with Emotional Intelligence seems to be designed particularly for mentors working in corporate, managerial and organisational settings. However, this book is also a rich resource for counsellors working from a constructivist approach, supervisors, NLP consultants and trainers. The combination of traditional mentoring practice and the latest advances in human development methodology put this text at the leading edge of mentoring literature.