I love this book for two reasons. Firstly, it is an accessible, humble and practical guide that uncovers a really powerful take on what I have always held to be one of the most important disciplines in a teacher's classroom repertoire - the language used. Secondly, at a time when reductionist behaviour strategies driven by fear and control are the state-sanctioned formula for classroom relationships, Julie McCracken proves that a careful, subtle and humane approach to understanding what is going on in children's heads is not only possible but highly desirable.