Practical advice under 45 headings such as: Mistakes, Assemblies, The tracking of behaviour, Dealing with complaints, What a school can look like that hasn't got it right, Sin bins (aka detention hall), Dealing with -˜difficult' parents, The on-call rota; Toilets, The 85% you can control now, My ten favourite approaches, The things naughty students love. Looks extremely useful for anyone who is or wants to be a head teacher or one who would like to know what a head teacher could be doing.