Product reviews for Influencing with Integrity – Revised Edition

The sub title of this excellent paperback is, -˜Management Skills For Communication And Negotiation - Learn the secrets of communication excellence from one of the world's foremost practitioners': It sums up the purpose superbly. The ten chapters cover the ground in an easy style from the introduction and on through the book, including lots of simple cartoons and illustrations to help. Perhaps we need to be reminded that we should consider the desired outcome of any communication before we begin, just like planning a journey, Dr Laborde tells us.

The book then takes us on in small -˜bite-sized' pieces through sections on rapport, perception, sensory acuity, meeting procedures and flexibility. There are also sections on sales techniques, negotiating with others and congruence - all designed to help you know yourself better and thereby work and communicate better with others. This book you will want to re-read many times.