Nicola Burgess, Reader and Associate Professor of Operations Management, Warwick Business School
Organisational leaders seeking better performance outcomes are increasingly paying attention to the social and relational aspects of change. Put simply, relationships matter. Lesley Parkinson’s Restorative Practice at Work offers a timely and accessible guide to the why and how of developing better work-based relationships via six habits of restorative practice that ultimately foster better performance outcomes. Essential reading for anyone interested in leadership, culture, innovation and improvement.