A must read for anyone interested in leading change and hoping to achieve a paradigm shift, to continuously improve outcomes for all in today's society. The author captures the essence of leading in an increasingly complex world, which requires an unswerving commitment to working in collaboration with others, to codesign solutions to seemingly intractable social challenges. The answers often lie within those we serve and in this publication, we learn how through collective visioning, relationship based practice and embedding positive cultural change, agents can consistently deliver outstanding results