I really liked this book. It's simple, very accessible for people new to NLP and good for someone like me who is very visual. It's also an easy one to pick up, dive into a chapter, have a quick browse and then put it down again and absorb. I know a lot of people think a really good book should be one that you can't put down, however I like this about the book because it means that I would probably revisit it more than I would do another book, as I am not given an information overload each time I look at it, and therefore reinforce the learning's each time I go and have a quick fix look! Basically it's set out in very easy to swallow chunks. It of course gives a very surface level of NLP but doesn't promise to do anything else and 1 found it to be a handy refresher book on basic NLP ideas. The drawings are fun and there are little tasks at the end of each chapter to review what you have learnt and have a good old think about things. All in all a good basic NLP book which is nicely set out with fun pictures, relatable examples and good information.